Archive for the ‘Team Building’ category

The 3 P’s of High Performing Teams

October 28th, 2011

At Team Training Unlimited, we have been fortunate to assist with building and developing hundreds of teams, from a wide variety of industries.This exposure to so many great people has led us to discover a few key observations. To begin converting a group of individuals into a high performance team, it is important for you to help them to understand why they are a team, and what the purpose and priorities of the team are. Powerful ”first steps” for anyone leading a team:

1. Know the core purpose and top priorities of your team, and how these relate to the organization’s core purpose and top priorities.

2. Develop a crystal-clear understanding of how your team is aligned with other “internal” teams that your team interacts with.

3. Understand the path from your team to the end-user, customer and purpose of your organization.

4. Communicate the teams’ core purpose, top priorities, alignments and customer needs to your team members clearly and often!

There are few mysteries to building and maintaining a high performing team. By paying careful attention to the 3 P’s of High Performance teams, and continuously checking to ensure that everyone is “up to speed” in these 3 areas, you are there!

1.People: Being aware of the skills that team members possess and having the relationships in place to leverage those abilities.

2.Priorities: Helping the team, customers and the rest of the organization to be crystal clear on what the team is all about. Clearly monitoring and communicating priorities on a daily basis if necessary, is how the magic happens!

3. Processes: Having systems in place in order to reproduce high quality results.Ensuring that team members are clear on their part in the overall process.

 

Mobile eLearning with iTeam Technology

June 3rd, 2011

Mobile platforms such as iPhones, iPads, and Android – powered smart phones all belong to a category that holds a lot of exciting potential for increasing participant activity levels during training and team building experiences. We have recently begun featuring  an e-learning and team building platform that we call  iTeam Technology. iTeam Technology is a unique and flexible mobile gaming platform that allows small teams or individuals to use Android powered smart phones or tablets for playing interactive learning games, engaging in team building activities, enjoying photo scavenger hunts, or even as an mobile electronic on-boarding guide for new employees. We use  this particular tool for a variety of reasons:

-It is highly customizable and configurable – timers, multiple choice questions, SMS, write in questions, photos, video, etc.

-It is stable and not dependent on wifi or cell signal! Content is pre-developed and loaded,usable at anytime, then interactive when in wifi or cell coverage zones.

-It is fun and easy to use

-As activity leaders, it allows us to monitor individual or team progress and to selectively interact with teams.

We have just begun to scratch the surface of where, when and how we can apply eLearning and mobile platforms in corporate and adult education – stay tuned, and feel free to ask us about working with you to create custom implementations of this technology with your students, clients or work teams!

From ASTD 2011: Death By Powerpoint is Alive and Well

May 27th, 2011

We just spent the week at the  ASTD 2011 conference, in Orlando, Florida, as both volunteers and attendees. It was an amazing experience, and at times, a disappointing experience.

For those of you who may not know, ASTD stands for “American Society of Training and Development” it is, arguably, the premiere professional organization for trainers, facilitators, team building providers and many other corporate learning professionals.We will likely post a couple  more articles reviewing and describing our observations from the conference, but where I would like to start is with a brief discussion (or possibly diatribe) on keeping learners engaged throughout seminars, workshops, webinars, and the like.

I served as a workshop session monitor as part of my volunteer duties and attended quite a few learning sessions as a participant. Based on those experiences, let me assure you, in case you were worried, “death by PowerPoint” as a “learning tool” is alive and well! I was amazed to see so many industry luminaries still lecturing and droning over PowerPoint slide – shows as their primary method of imparting knowledge. Mega bullet points, tiny fonts, boring graphs, and even long paragraphs were projected on screens and read to workshop attendees over those 5 days – some with great gusto and animation, some in a tired monotone, and many somewhere in between.

There were plenty of presenters who did some interactive exercises and activities, such as using “poll everywhere” (which, in my opinion, is a brilliant app), leading partnered discussions and exercises, insightful Q & A sessions, and so on, but in my personal experience these activities were the exception rather than the norm.

There is so much research out there on how people learn, the best ways to engage learners and how to increase retention, that I have a hard time believing how much “sit and spew” style training is still going on out there.

Here are a few examples of research that supports getting participants actively involved in learning:

These are just a few current and popular resources that are eloquently making the case for increased learner involvement, activity and participation in learning experiences, there are many, many more (a future blog entry, perhaps?). Please, trainers,  facilitators and experts – get us involved! We want to learn, we are interested in you and what you have to say – we just need to engage more than our butts and note – taking synapses in your sessions!

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Do You Have a Charlie Sheen on Your Team?

March 9th, 2011

 

A team, not just Charlie Sheen (photo: Reuters/ Mike Blake)

CBS lawyers recently sent an 11- page letter to Charlie Sheen’s lawyers outlining their reasoning for terminating his role on the “Two and a Half Men” team. They cite various reasons and justifications, but I would like to focus on the passage that discusses Warner Bros.’ claim that Sheen is unable to “perform the essential duties of his position,” defined by his “physical appearance, inability to deliver lines, inability to collaborate creatively with staff and crew” and “inflammatory comments poisoning key working relationships.” Warner Bros.  letter also discusses having evidence in outtakes from the show that Mr. Sheen “had difficulty remembering his lines and hitting his marks, missed rehearsals and admits that he sometimes showed up to work after not having slept and needed furniture rearranged so he’d have something to lean on for balance.

In “Good to Great”, Jim Collins discusses, in detail, the importance of  “having the right people on the bus.” A television show is, at the heart of it all, a business. As a business made up of teams who are mutually responsible for creating a quality product, keeping customers (advertisers and viewers) happy, performing the basic business functions of keeping a weekly television productive are key. If Charlie Sheen was unable to perform his role in those functions, forgetting lines, not being collaborative, showing up unprepared, or worse, impaired, then I believe that CBS was right in terminating his involvement with the Two and a Half Men Team.

Currently, the fate of the show is uncertain, and the reality is that the future of the show has likely been uncertain for a while. This is not a new situation, Charlie Sheen’s performance (or lack thereof) as an effectively engaged member of the team has been widely reported, and has been jeopardizing the employment future of a large team of professionals who did not share his “rock star” behaviors. I am not suggesting that firing someone for an addiction and/or mental illness condition should be the “go-to” solution on all teams, but apparently Mr. Sheen’s recent behavior has been particularly damaging to the business of  the team, and he has been given multiple opportunities to pursue treatment and help.

There are rumors in the media that mention John Stamos as a potential replacement for Mr. Sheen. If that is the case, or if there is someone else “waiting in the wings”, then it appears that CBS is pursuing a rational solution in “getting the right people on the bus” rather than just allowing Mr. Sheen to drive the entire bus off of a cliff.

On many teams, the behavior and retention of an inconsistent or disruptive “star performer” can be detrimental to the success, ongoing effectiveness and full engagement of other team members. Do you currently have a star performer who shouldn’t be on your team’s bus?

 

As a Leader, What Messages Are You Sending To Keep Your Talent Engaged?

July 21st, 2010

Employee Engagement is a business concept and “buzzword” that seems to be here to stay-at least for the foresee-able future. According to recent studies (Gallup,Blessing White,Towers Perrin), as few as 29% of North American workers are actively engaged in their jobs, with as many as 19% being actively disengaged and the majority, 54% falling somewhere in the middle. Where do your employees fit in?

Many factors contribute to employees being engaged with their jobs and employers, such as:

  • Employer engagement-An organizations actual commitment to maintaining or improving the partnership between employees and employer.
  • Quality of working relationships with Superiors, Peers, and Subordinates- Simply put, “Employees who have solid and positive relationships with the people they work with are more likely to feel engaged with the organization”.
  • Clear understanding of the organizations vision and subsequently, the employee’s mission- Employees who can “see” the intended future results of their daily efforts are more interested in those efforts.
  • Confidence that the company and immediate supervisors are interested in the employee’s career growth and educational development- Providing opportunities for growth in the form of more complex, “higher level” responsibilities and providing formal and informal training/learning/leadership and teambuilding  experiences all help employees to feel that they are trusted and valued to move up within their profession.

As a leader, what messages are you sending to your people? Are you:

  • Saying, “Consider yourself lucky that you even have a job in this economy?”
  • Expecting people to continue to improve/increase results with the same or less resources?
  • Providing training and learning opportunities?
  • Clearly communicating organizational and departmental goals and objectives, and how employees are contributing?
  • Are you referring to employees as “overhead”.
  • Creating a stressful, “pressure cooker” work environment, or a collaborative, supportive team?

A great question to ask yourself in the current economic situation is, “Are my top people really engaged, or are they leaning away from the organization, ready to “jump off” when the job market improves?”

If your answer is, “My people are totally engaged, and this is the job they would choose even in a good economy.”, then either you are kidding yourself, or you are providing plenty of good reasons for your people to stay engaged.

Here are some affordable ways to increase your people’s feelings of engagement:

  • “Check in” with people-Ask about  their current challenges, what they need in terms of resources, are they feeling clear about priorities?
  • Recognize people-A simple thank you, either verbal or written, can work wonders.
  • Offer opportunities to “stretch” skills- Tasks that challenge people’s current skill set are often seen as being groomed for “bigger and better” things. If you have confidence in someone’s abilities, let them know.
  • Provide training- Some training and team building is very affordable, and learning new skills or improving workplace relationships can go a long way in helping people to re-engage.
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Minute to Win It – Team Building Style

July 7th, 2010

Team building programs. We’ve all participated in them….some are focused on specific results, others are aimed at team alignment, sometimes for relationship building, and finally, the program might just be plain fun and energy for the team. Getting creative with new activities is a challenge we love at TTU – and we have found a keeper.

“Minute to Win It”, a popular TV game show, returns tonight with contestants battling  to win the coveted million dollars while playing games that, let’s be honest, you might see at a bar or a frat party. When it first aired this spring, our team got together and knew there was a team building program in there somewhere. It didn’t take long before “In It to Win It” was born, loosely based on the actual hit game show with participants competing in games, some we created and a few from our days in college!

We recently conducted our first live team building session of “In It to Win It”…..and was it a hit! We were able to integrate strategy, planning, communication, time management and teamwork (wow….sounds like team building!!) into the activity plus plenty of fun. Participants raved that it was creative and two hours of non-stop energy, which fit perfectly for the end of their 3-day corporate meeting. Hey, you never know where you’ll find a new team building session!

TeamWork+Challenge=Success

June 28th, 2010

The Wonderpets

What's gonna work? Team Work!

High Performance Team Challenge-Day 21

Big thinking precedes great achievement.”-Wilferd Peterson

If you have been following this challenge, you have likely had some deep thoughts about your team as a whole,your team-mates, and yourself as a member of that team. If not-why not? Having the questions, the conversations and the conflict when necessary, sets the stage for having the big thoughts that so often precede achievement.

Over the course of these posts we have discussed:

1.Vision

2.Mission

3.Interpersonal Team Dynamics

4.Priorities (and prioritization)

5.Individual performance

6.Training

7.Alignment

8.Team building activities

9.Storytelling/Communication/Presentations

10.Meetings

11.Feedback

12.Engagement

13.Recognition

14.Individual leadership

15.Even playing together as a team.

All of these topics are key components of being an effective team rather than just being a collection of individuals.Now that you have had an opportunity to explore all of these team qualities-it is very likely that you found some areas of great strength and some areas that contain the opportunity for great improvement. How are you going to implement what you have observed and learned? How are you going to build on those strengths? Minimize those weaknesses?

Working on teams can be extremely difficult and immensely rewarding.Challenge yourself to meet the difficulties, and reap those rewards!

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Are You a “Force For Good” on Your Team?

June 25th, 2010

Anybody desirous of success should spend some time in introspection and contemplation.”-Sam Veda

High Performance Team Challenge Day 20

If you have been following this series of posts, you know that there has been an emphasis on the leader providing guidance,initiating training, asking questions and,-wait for it- displaying leadership,as catalysts for more effective team performance. Today, we are going to ask team members to provide some team leadership, in the form of self awareness.

This is a very simple exercise:

Ask yourself (and answer honestly):

As a member of this team, am I…

1.fully committed to the vision and mission?

2.consistently willing to do everything it takes to fulfill my role on the team?

3.a positive, supportive and flexible “force for good”?

4. a valuable resource to other team members?

5.open to new ideas and other ways of thinking (even if I didn’t suggest them?)

6.an active contributor to completing the tasks of the team?

7.a public advocate of what is successful about the team?

8.actively involved in furthering the team’s priorities?

What other questions should team members be adding to this list? Leave a comment.

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Does Your Team Play Together?

June 20th, 2010
Play at work

Gotcha!

High Performance Team Challenge-Day 19

“In every real man a child is hidden that wants to play.”-Friedrich Nietzsche

Engaging in a little play with your team does not have to be expensive, time consuming or a big distraction. Simple, informal games like “The Circle Game” (an ongoing game where people try to “get” other people by tricking them into looking at a circle, typically held lower than the chest-either made with the fingers, a cup, drawn on paper, etc.-there are many variations) or Buzzword Bingo, can add a little fun with very little distraction. Frisbee, Paper-Toss or Name that Tune at lunch are all great informal ways to have a little team fun. For those teams with larger budgets or more time available-Barbecues, a Ropes Course off site, batting cages etc, are all great ways to spend some time together getting to know each other as people, firing different synapses, and maybe sparking a little new creative energy for the work as well!

Get out and have some fun with your team!

“Surround yourself with people who take their work seriously, but not themselves, those who work hard and play hard.”-Colin Powell

Leave us a comment and let us know what your team does for fun!

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Do You Work With People Who Rock?

June 19th, 2010

High Performance Team Challenge-Day 18

“There are two things people want more than sex and money… recognition and praise.”-Mary Kay Ash

Employee recognition doesn’t have to be elaborate, expensive or part of a “company program”. When someone does something well-reinforce it! Here are a few easy ways to recognize team members:

1.Unscheduled/surprise day or afternoon off (or a coupon for the time off) for a job well done.

2.A written recognition letter-placed in personnel file, posted on intranet, placed in employee newsletter, or hung in a public work area.

3.Offer the opportunity to become an “expert”-”You are so skilled at _________, would you be willing to train the rest of the team on how you do that?”

4.A public “Thank You” or written thank you note.

5.Take or send them to lunch,on you.

6.Give gift cards-Starbucks, iTunes, Gas.

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